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Frequently asked questions

How fast will I get a reply?

We reply as soon as possible.

Can I try the app first?

Yes. After a free 45-minute introduction you start with one month free, up to 5 files to test, no credit card needed.

Does EPC-Expert Pro also work outside Flanders?

No. The app is built for the VEKA energy performance database and Flemish regulations, and doesn't cover Walloon or Brussels certificates.

How does support work for existing customers?

Email your question to info@epc-expert-pro.be or give us a call. Mention the address of the file if it concerns a specific file. We reply as soon as possible.